基于流程的企业核心知识管理方法

企业实施知识管理成功的关键是知识管理必须与企业的具体业务相结合，即知识管理应以企业具体业务活动为实施始构平台。文章从企业知识管理的实际需求出发；建立了一种基于流程的、对企业的核心知识资产进行体系化管理的企业知识管理方法——二维综合法。该方法通过分析实现企业职责的核心业务、完成核心业务的核心流程，进而识别并建立对核心流程起支持作用的核心知识和知识专家，可以实现知识管理与企业业务的紧密结合，对企业知识管理实践提供了具有可操作性的方法指导。

Process-based Method of Enterprises Core-knowledge Management

The key of effective knowledge management in enterprises is the integration of knowledge management and enterprises＇ specific business. That is, knowledge management should be based on specific business activities of enterprises. According to enterprises＇ actual demand for knowledge management, this article advances a duty - driven method-- two - dimensional integration method to manage the core knowledge assets systematically. By analyzing enterprises＇ core business functions and core business processes, and then identifying the core knowledge and experts supporting the core processes, the method integrates knowledge management and enterprises＇ core business processes closely and provides operable methodological guidance for enterprises＇ knowledge management practices.