ICT adoption by SMEs: implications for relationships and management |
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| Authors: | Bob Ritchie Clare Brindley |
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| Institution: | The Lancashire Business School, University of Central Lancashire. E-mail:; Department in the Lancashire Business School, University of Central Lancashire. E-mail: |
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| Abstract: | A conceptual model of the changes in small and medium enterprise interfaces and relationships consequent on their adoption of information and communication technologies is developed and explored in this paper. Emphasis is placed on the implications for management, employees and working practices. Empirical evidence from two organisations is provided to illustrate the model and corroborate this new perspective. |
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