Exogenous brand crises: brand infection and contamination |
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Authors: | Whitler Kimberly A Besharat Ali Kashmiri Saim |
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Institution: | 1.Darden School of Business, University of Virginia, Charlottesville, VA, USA ;2.Daniels College of Business, University of Denver, Denver, CO, USA ;3.School of Business Administration, University of Mississippi, Oxford, MS, USA ; |
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Abstract: | Marketing Letters - Although there is an established literature regarding brand transgressions, Covid-19 has highlighted the need to better understand exogenously created brand crises. We... |
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