Innovation strategies in the electronic mail marketplace |
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| Authors: | Marvin A Sirbu |
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| Institution: | The author is with the Center for Policy Alternatives of the Massachusetts Institute of Technology, Cambridge, MA 02139, USA |
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| Abstract: | The author examines several crucial aspects of three types of office communications technologies: facsimile, communicating word processors, and computer based message systems. By identifying the technical, service and cost characteristics of each, he analyzes and compares their potential patterns of adoption and innovation. |
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