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The impact of cultural symbols and spokesperson identity on attitudes and intentions
Authors:Anne-Sophie I Lenoir  Stefano Puntoni  Americus Reed  Peeter WJ Verlegh
Institution:1. Rotterdam School of Management, Erasmus University, PO Box 1738, Rotterdam 3000 DR, The Netherlands;2. Wharton School, University of Pennsylvania, 3730 Walnut St., Jon M. Huntsman Hall, Philadelphia, PA 19104-6371, United States;3. University of Amsterdam, Kloveniersburgwal 48, 1012CX Amsterdam, The Netherlands;1. Rotterdam School of Management, Erasmus University, PO Box 1738, Rotterdam 3000 DR, The Netherlands;2. Wharton School, University of Pennsylvania, 3730 Walnut St., Jon M. Huntsman Hall, Philadelphia, PA 19104-6371, United States;3. University of Amsterdam, Kloveniersburgwal 48, 1012CX Amsterdam, The Netherlands
Abstract:In today's multicultural societies, ethnic targeting is an increasingly important marketing strategy. Two main approaches to target ethnic minorities have emerged in recent years: messaging consumers when their ethnic identity is most salient, and doing so with spokespeople or models with the same heritage as the targeted minority. In this paper, we conduct conceptual replications of two influential articles representative of these research streams: Forehand and Deshpandé (2001) and Deshpandé and Stayman (1994). Our studies show that the effects of such practices on minority consumers are not homogeneous. The findings identify generational status (first vs. second generation) as an important boundary condition for these ethnic targeting strategies. This has important conceptual and practical implications for choosing an effective ethnic targeting strategy.
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