Productivity in the '90s. Lessons from the assembly line |
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Authors: | Patterson M L |
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Affiliation: | Hewlett-Packard Co., Palo Alto, CA. |
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Abstract: | Defining the right product at the right moment is important. But how long it takes to develop and introduce that product can have a dramatic impact on both customer satisfaction and ROI. Here's a metaphorical approach to streamlining the process. |
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