| Abstract: | Abstract This paper attempts to alleviate some of the current confusion about the capabilities of mobile technologies in the context of the enterprise and its supply chain. Unique features that differentiate m-business from e-business are explored. We highlight the sources of value creation of m-business applications by extending a theoretical framework proposed by Amit and Zott (2001), and we suggest potential areas in which mobile technologies appear exceptionally suited to produce cost savings or opportunities for differentiation of product or services. Two dimensions of value creation stand out: efficiency and novelty. |
