| Abstract: | Summary This article focuses on human resources development (HRD) strategy for the tourism sector. It describes a framework based on the strategic planning process comprising a series of steps to examine the conditions of tourism employment and the labour market at a destination and to identify barriers to HRD. Experience shows that the success of a strategic plan relies on the involvement of all players in the tourism industry in its elaboration and implementation, and it is argued that an advisory body must be created to develop HRD strategy. A case study is presented illustrating one of the stages of the process-a situational analysis of tourism human resources and education provision in the northeastern Brazilian State of Bahia. |
