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Relationships between implementation of TQM, JIT, and TPM and manufacturing performance
Authors:Kristy O Cua  Kathleen E McKone  Roger G Schroeder
Institution:a Babson College, Babson Park, MA 02457, USA;b Operations and Management Science Department, Donaldson Chair in Operations Management, Carlson School of Management, University of Minnesota, 321, 19th Avenue South, Minneapolis, MN 55455, USA
Abstract:Research on Total Quality Management (TQM), Just-in-Time (JIT) and Total Productive Maintenance (TPM) generally investigates the implementation and impact of these manufacturing programs in isolation. However, many researchers believe and argue conceptually the value of understanding the joint implementation and effect of manufacturing programs. This study investigates the practices of the three programs simultaneously. We find that there is evidence supporting the compatibility of the practices in these programs and that manufacturing performance is associated with the level of implementation of both socially- and technically-oriented practices of the three programs.
Keywords:Empirical research  Just-in-Time  Maintenance  Quality
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