Automation in the travel industry |
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Authors: | Ron Booth Chairman |
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Institution: | ABTA Technology Committee, Aintree Travel, Longmore Lane, Liverpool L9 0EB, UK |
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Abstract: | The travel industry world wide has often found itself the guinea-pig for innovations in information technology; yet at the same time it is an industry highly suited to, and in need of, the advantages that technology can bring. Ron Booth, who is proprietor of a travel agency in Liverpool and Chairman of the Technology Committee of the Association of British Travel Agents, discusses the impact of automation on the travel agent. |
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