| 旅游和酒店管理服务与礼仪 |
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| 引用本文： | 布乃鹏.旅游和酒店管理服务与礼仪[J].价值工程,2013(35):264-265. |
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| 作者姓名： | 布乃鹏 |
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| 作者单位： | 曲阜师范大学杏坛学院,曲阜250200 |
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| 摘 要： | 文章由服务和礼仪的概念着手,深入探究服务礼仪对于促进旅游和酒店服务行业长足发展的重要意义。在市场竞争异常激烈的酒店服务行业,注重服务的改进和礼仪的培养,往往能为酒店服务行业带来相当可观的收益。
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| 关 键 词： | 旅游和酒店管理 服务与礼仪 仪容仪表 |
Service and Etiquette of Tourism and Hotel Management |
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| BU Nai-peng.Service and Etiquette of Tourism and Hotel Management[J].Value Engineering,2013(35):264-265. |
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| Authors: | BU Nai-peng |
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| Institution: | BU Nai-peng( Xingtan College Affiliated to Qufu Normal University, Qufu 250200, China ) |
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| Abstract: | Starting with the concept of service and etiquette, this article explores the significance of service and etiquette for the profound development of tourism and hotel industry. In the fierce market competition, improvement in service and good etiquette always bring considerable income for tourism and hotel industry. |
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| Keywords: | tourism and hotel management service and etiquette appearance |
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