Voice behavior and performance ratings: The role of political skill |
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Authors: | Hao-Kai Hung Ryh-Song Yeh Hsin-Yu Shih |
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Institution: | a Department of International Business Studies, National Chi Nan University, 1, University Road, Puli, Nantou 545, Taiwan b Department of Travel Management, Taipei College of Maritime Technology, 150, Sec. 3, Binhai Rd., Danshui Township, Taipei County 251, Taiwan c Department of International Business, Yuan Ze University, 135, Yuandong Rd., Zhongli, Taoyuan, Taiwan |
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Abstract: | Making changes work in organizations requires that employees voice their suggestions. However, previous research has found inconsistent results regarding the relationship between voice and performance ratings. Using a sample of employees from a hotel, this study confirms the negative perspective of the relationship. In further exploring the role of political skill between such employees, it is found that this skill not only has a strong effect on performance ratings but also moderates the relationship between voice and performance ratings. Finally, the implications and limitations of the findings as well as some methodological issues are discussed and elaborated. |
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Keywords: | Voice behavior Political skill Performance ratings Organizational citizenship behavior |
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