| 服务力视域下的酒店人力资源管理初探 |
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| 引用本文： | 邓惠君.服务力视域下的酒店人力资源管理初探[J].桂林旅游高等专科学校学报,2009(5):731-733. |
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| 作者姓名： | 邓惠君 |
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| 作者单位： | 桂林旅游高等专科学校酒店管理系,广西桂林541006 |
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| 摘 要： | 作为劳动密集型的行业,酒店企业的竞争归根到底是一种服务力的竞争。从服务力提升的角度探寻酒店人力资源管理所涉及到的各方面,提出服务力循环上升的发展模式,以期为酒店人力资源管理的改善提供新的视角和研究方法。
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| 关 键 词： | 酒店 人力资源管理 服务力 循环模式 |
Study on Human Resource Management of Hotel under the Horizon of Service Ability |
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| DENG Hui-jun.Study on Human Resource Management of Hotel under the Horizon of Service Ability[J].Journal of Guilin Institute of Tourism,2009(5):731-733. |
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| Authors: | DENG Hui-jun |
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| Institution: | DENG Hui-jun (Department of Hotel Management ,Guilin Institute of Tourism ,Guilin 541006,China) |
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| Abstract: | Hotel is a labor-intensive enterprise,so service ability is very important to its competition.In this paper,human resource management is studied based on service ability,whose development pattern of circular rising is also proposed,for advising new method to improve hotel human resource management. |
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| Keywords: | hotel human resource management service ability circular pattern |
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