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Greening propensity and performance implications for logistics service providers
Institution:1. College of Business & Public Administration, Old Dominion University, Norfolk, VA 23529, USA;2. School of Economics and Management, Shanghai Second Polytechnic University, Shanghai, China;1. Department of Entrepreneurship, Marketing and Management Systems, Nottingham University Business School China, The University of Nottingham Ningbo China, 199 Taikang East Road, Ningbo 315100, China;2. Department of Supply Chain and Information Systems, College of Business, Iowa State University, 2340 Gerdin Business Building, Ames, IA 50011, United States;1. Department of Industrial Management, Faculty of Management and Accounting, Karaj Branch, Islamic Azad University, Karaj, Iran;2. Young Researchers and Elite Club, Science and Research Branch, Islamic Azad University, Tehran, Iran;3. Young Researchers and Elite Club, Karaj Branch, Islamic Azad University, Alborz, Iran;1. The Hong Kong Polytechnic University, Hong Kong;2. The University of Nottingham, UK;3. Nanyang Technological University, Singapore
Abstract:Stakeholders in the logistics industry have growing concern about the damage caused by logistics operations to the environment. Logistics service providers (LSPs) have taken steps to pursue environmental objectives by involving customers in their operations. This study defines greening propensity (GP) as “involvement of customers to perform logistics activities to achieve environmental performance”. We analyze survey data collected from the logistics industry in Hong Kong to address the following questions: What are the categories of greening capability in LSPs? What are the performance outcomes of LSPs’ greening capability? Theoretical contributions and implications of the study results are discussed.
Keywords:Greening propensity  Greening capability  Service capability  Logistics service providers
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