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Social exchange approach,job satisfaction,and turnover intention in the airline industry |
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| Authors: | Chung Minjoo Jeon Aeeun |
| Institution: | 1.Department of Airline Service, Korea National University of Transportation, Chungju-si, Chungcheongbuk-do, 27469, Republic of Korea ;2.Department of Aviation Tourism, Hanseo University, Seosan-si, Chungcheongnam-do, 31962, Republic of Korea ; |
| Abstract: | Service Business - This paper investigates the effects of social exchange relationships on job satisfaction and turnover intention in the airline industry. To this end, two constructs of social... |
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