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Harmony rules in Chinese backpacker groups
Affiliation:1. University of Greenwich, Department of Marketing, Events and Tourism, Greenwich Campus, Old Royal Naval College, Park Row, London SE10 9LS, United Kingdom;2. University of Surrey, School of Hospitality and Tourism Management, Guildford GU2 7XH, United Kingdom
Abstract:Despite recognition that Chinese backpackers travel in small, self-organised groups, studies have yet to examine how group dynamics affect the travel experience. Multi-sited ethnography and netnography were deployed to follow Chinese backpackers in Europe to explore their group dynamics. The findings reveal that Chinese backpackers sustain hierarchical group relations by applying cultural attributes of ‘respect for authority’ and ‘keqi’. A conflict-free status is achieved by following the codes of ‘guanxi’ and ‘conformity’. Harmony is practiced to either develop harmonious relationships or resolve potential discord. This study contributes to the literature on harmony by synthesising relevant cultural attributes to understand their applications in group dynamic. It furthermore contributes to the literature on backpacker tourism and self-organised travel group dynamics.
Keywords:Harmony  Group dynamics  Chinese outbound backpackers  Discord  Mobile ethnography  Travel experience
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