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旅行社人才危机及管理探析
引用本文:张洪双. 旅行社人才危机及管理探析[J]. 边疆经济与文化, 2006, 0(4): 25-26
作者姓名:张洪双
作者单位:黑龙江大学,历史文化旅游学院,黑龙江,哈尔滨,150080
摘    要:目前,我国旅行社行业正面临着极大的机遇和挑战,尽管国内外旅行社竞争的直接表现是市场竞争,但归根到底还是人才的竞争.在其他行业,正常的人员流失一般在5%-10%左右,而当前旅游企业员工的流失率竟高达20%以上.面对这样的危机问题,应采取未雨绸缪、综合治理、归纳总结等措施加以解决.

关 键 词:人才危机  人力资源  管理
文章编号:1672-5409(2006)04-0025-02
收稿时间:2005-11-04
修稿时间:2005-11-04

Analysis of the crisis and the management of human resource in travel service
ZHANG Hong-shuang. Analysis of the crisis and the management of human resource in travel service[J]. The Border Economy and Culture, 2006, 0(4): 25-26
Authors:ZHANG Hong-shuang
Abstract:Currently,travel service industry faces the tremendous opportunity and challenge,though domestic and international travel services' competition is market competition,Eventually,it is still the human resources competition.In other fields,the normal personnel run off generally about 5%-10%,but tourism enterprise's employee run off a rate up to 20%.Face such crisis problem,we should take precautions,tackle in a comprehensive way and implement other methods to solve the problems.
Keywords:crisis of human resources   human resources   mannagement
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