对顾客流失原因及对策的思考 |
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引用本文: | 黄军校.对顾客流失原因及对策的思考[J].企业科技与发展,2009(4):135-136. |
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作者姓名: | 黄军校 |
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作者单位: | 广东白云学院,广东广州510450 |
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摘 要: | 顾客是企业利润的源泉,然而,当前有很多企业出现了不同程度的顾客流失情况。文章通过对现代社会顾客流失的原因及对策进行分析讨论,探求解决此问题的有效途径,以促进我国经济建设的良好发展。
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关 键 词: | 顾客 流失 原因 对策 |
Some Thoughts on the Reasons of Customer Loss and Its Countermeasures |
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Authors: | HUANG Jun-xiao |
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Institution: | HUANG Jun-xiao ( Guangdong Baiyun University, Guangzhou Guangdong 510450) |
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Abstract: | Customer is the source of profits for enterprises. However, many enterprises have been caught in the customer loss to a certain degree at present. The article searches the effective ways to solve problems from this situation in order to promote the healthy development in China' s economic undertaking, based on the analysis of the reasons behind it and related countermeasures. |
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Keywords: | customers loss reason countermeasures |
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