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Computer-supported cooperative negotiations
Authors:Stephen J. Andriole
Affiliation:(1) CIGNA Systems, Philadelphia, Pennsylvania, USA
Abstract:This article describes an environment for interactive negotiations based on current and emerging information technology. Over the past few years a suite of methods, tools, and techniques have emerged which promise to revolutionize the negotiations planning and decision-making processes. Some of these technologies include collaborative computing, electronic publishing, intelligent systems, and networked communications—all supported by a network of processors, applications, and data bases. This article explores these opportunities by examining how the methods, tools, and techniques might all combine to facilitate “computer-supported cooperative negotiations.”
Keywords:Information Technology (IT)  groupware  asynchronous communication  intelligent systems technology  cooperative negotiations
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