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Going green: Decisional factors in small hospitality operations
Authors:Nadia A Tzschentke  David Kirk  Paul A Lynch
Institution:1. Queen Margaret University, Clerwood Terrace, Edinburgh EH12 8TS, Scotland, UK;2. The Scottish Hotel School, University of Strathclyde, Curran Building, Glasgow G4 0LG, Scotland, UK
Abstract:This paper reports on research into the factors that influence the adoption of environmental measures in small hospitality firms. The research found that the decision to become environmentally involved had been a value-driven journey, influenced primarily by the development of environmental consciousness. Personal, socio-cultural and situational factors were other significant influences. The paper argues the importance of appreciating the personal and contextual circumstances of individual business-owners to understand their decision-making and operational approach. Further, it points to the value in making operators aware that going green need not involve a major change or capital outlay but can grow in accordance with the business’ needs and priorities.
Keywords:Decision-making  Going green  Hospitality  Owner-manager  Scotland
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