| 浅论提高酒店从业者的服务意识 |
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| 引用本文： | 莫新禄.浅论提高酒店从业者的服务意识[J].企业技术开发,2008,27(6):116-118. |
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| 作者姓名： | 莫新禄 |
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| 作者单位： | 武夷学院旅游系,福建武夷山354300 |
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| 摘 要： | 酒店从业者的服务意识高低直接影响到酒店服务质量的好坏,文章认为增强酒店从业者的服务意识是酒店发展的关键所在,通过加强学习、强调实践、灵活管理等可以提高酒店从业者的服务意识。
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| 关 键 词： | 酒店从业者 酒店服务 服务意识 |
Simply discussing on improving the service consciousness for the staff in the hotel |
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| MO Xin-lu.Simply discussing on improving the service consciousness for the staff in the hotel[J].Technological Development of Enterprise,2008,27(6):116-118. |
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| Authors: | MO Xin-lu |
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| Abstract: | The concept of service consciousness of hotel staff directly infects the service quality in the hotel. This article considers to improve the service consciousness is the key of developing hotel enterprises. Some kinds of method may be useful for it, e.g.ascensive learning, emphasizing practices and elastic management. |
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| Keywords: | hotel staff hotel service service consciousness |
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