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The Economic Dimension of Quality in Tourism: Perceptions of Portuguese Public Decision Makers at the Local Level
Authors:Maria do Rosário Mira  Andreia Moura  Lisete Mónico  Zélia Breda
Affiliation:1. Higher School of Education, Polytechnic Institute of Coimbra, Coimbra, Portugal;2. Faculty of Psychology and Educational Sciences, University of Coimbra, Coimbra, Portugal;3. Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, Aveiro, Portugal
Abstract:A quality assessment scale in tourism was constructed in five dimensions: economic, development, human resources, marketing and product. We presents the research findings for the economic dimension, aiming to understand the perception of Portuguese public decision makers at the local level. Using survey methodology, a sample of Portuguese municipalities was used for data collection. Exploratory and confirmatory factor analyses were performed, and three factors supported quality assessment regarding economics: development strategy (F1), economic factors of demand (F2), and financial incentives (F3). Results focus on the validation of the psychometric properties of this measuring instrument, identifying key issues for future research.
Keywords:Competitiveness  Economic dimension  Quality  Tourism  Portugal
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