Social Media Usage by Law Firms: Correlation to Revenue,Reputation, and Practice Areas |
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| Authors: | Katherine Taken Smith L Murphy Smith |
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| Institution: | 1. Department of Management &2. Marketing, Texas A&3. M University, Corpus Christi, Texas;4. Department of Accounting, Finance, &5. Business Law, Texas A& |
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| Abstract: | Social media can be used for multiple purposes within the legal profession, such as client development, networking, disseminating information, and building awareness of the firm and its practices. This study found that the more social media platforms a firm uses, the higher its ranking among prestigious law firms. Based on the practices of successful law firms, it is recommended that lawyers maintain LinkedIn and Twitter accounts as a way to connect with clients and the public. Findings indicate that additional platforms are beneficial, based on the practice areas of a firm. Guidelines are provided for composing effective social media messages. |
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| Keywords: | Social media Social networking Marketing for lawyers Client relations Customer relationship management Law firms |
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