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对高职饭店英语教学的新探索
引用本文:黄艳萍.对高职饭店英语教学的新探索[J].企业科技与发展,2008(12):183-184.
作者姓名:黄艳萍
作者单位:广西经贸职业技术学院,广西南宁530012
摘    要:饭店英语教学是确保饭店管理专业教学质量的关键一环,要培养出高素质的合格人才,高职饭店英语教学应以“为饭店输送确保高质量无形产品的人才”的创新理念取代“纯英语语言学习”的传统观念,以“激发互动和仿真演练”教学模式替代传统型的“座读背诵”教学模式,集品德修养、服务技能、服务效率和服务礼仪的培养于一体,让它们在服务演练中全部得以同步体现。

关 键 词:饭店英语  交际能力  服务技能  礼仪

A New Exploration of the Hotel English Teaching in Higher Vocational Institutions
Authors:HUANG Yan-ping
Institution:HUANG Yan-ping (Guangxi Institute of Trade&Commerce, Naoning Guangxi 530012)
Abstract:The hotel English teaching is the key to ensure the hotel management quality. In this ease, if we want to cultivate qualified talents with high quality, the hotel English teaching in higher vocational institutions shall be centered by the innovation ideas that "input high-quality talents without intangible product signs for hotels" rather than the traditional one that teaching English is just like languages training. In additions, the tradition teaching mode featured by "reciting texts" should be replaced by "interactive and simulation" teaching way. Meanwhile, the integration among moral integrity, service skills training, service efficieney and the etiquette training will let them achieve in service practice.
Keywords:hotel English  communication skills  service skills  etiquette
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