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Knowledge management in the hospitality and tourism industry,by Ricarda B. Bouncken and Sungsoo Pyo. The Haworth Hospitality Press,New York. No. of pages: 137. ISBN 0‐7890‐2147‐1 (paperback) and 0‐7890‐2146‐3 (hardback) |
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| Authors: | Olgun Cicek |
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