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Warfare tourism experiences and national identity: The case of Airborne Museum ‘Hartenstein’ in Oosterbeek,the Netherlands
Institution:1. Department of Cultural Geography, University of Groningen, Landleven 1, 9747AD Groningen, P.O. Box 800, The Netherlands;2. Department of Cultural Geography, Wageningen University, The Netherlands;3. Department of Geography, National University of Singapore, Singapore;1. Department of Tourism, Recreation and Leisure Studies, National Dong-Hwa University, Taiwan;2. Faculty of Hospitality and Tourism Management, Macau University of Science and Technology, Avenida Wai Long, Taipa, Macau, China;3. College of Management, National Chiayi University, Taiwan;1. Washington State University, Carson College of Business, School of Hospitality Business Management, 340F Todd Hall, PO Box 644736, Pullman, WA 99164-4736, USA;2. Washington State University, Carson College of Business, School of Hospitality Business Management, USA;3. Jinan University, College of Management, Department of Tourism Management, China;1. College of Hospitality & Technology Leadership, University of South Florida Sarasota Manatee, 8350 N. Tamiami Trail, Sarasota, FL, 34243, USA;2. Dedman School of Hospitality, The College of Business, Florida State University, Tallahassee, FL, USA;3. College of Hospitality and Tourism Management, Sejong University, Seoul, Republic of Korea
Abstract:This paper examines through an analysis of Dutch warfare tourism whether there is a relationship between the subjective perceived salience of Dutch identity and heritage tourists' motives, emotions and overall satisfaction. Using a social identity theory framework, this study provides a view of motives for Dutch warfare heritage tourism and the ways in which this specific variant of heritage tourism evokes different emotions and satisfaction evaluations in visitors. Specifically, we found that visitors who identified strongly as ‘being Dutch’ (the ‘in-group’) have stronger self-enhancement motives compared to those who identify less strongly, and that edutainment features strongly in the museum experience. Visitors seeking initiative/recognition express feelings of disappointment suggesting that the museum's symbolic function as a place of national in-group identity could be more highlighted. We demonstrate that an affirmative and engaged experience can manifest at nationally symbolic sites through positive historical narratives and entertainment, and through ‘in-group’ self-enhancement activities.
Keywords:Warfare tourism  Social identity theory  National identity  Experience  Second World War  Netherlands
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