The moderating impact of taste award on the interplay between perceived taste,perceived quality and brand trust |
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| Affiliation: | 1. Centre for Advanced Sensory Science, Deakin University, Australia;2. Centre for Physical Activity and Nutrition Research, Deakin University, Australia;1. School of Management, Harbin University of Commerce, 1 Xuehai Street, Harbin, 150028, China;2. Yatai School of Business Administration, University of Finance and Economics, 699 Jingyue Street, Changchun, 130117, China;3. School of Marketing and International Business, Victoria University of Wellington, New Zealand;4. Department of Marketing, Romanian American University, Bucharest, Romania |
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| Abstract: | Based on the cue utilization theory and stimulus-organism-response (S–O-R) theory, the objective of the study is to investigate the moderating role of taste award (taste awarded vs. without taste award) on the linkages among perceived taste, perceived quality, brand trust, and willingness to buy. With this aim, the data were gathered from respondents using a structured questionnaire. Structural equation model results provided support for the positive relationship among perceived taste, quality, and brand trust. Brand trust was also revealed as a predictor of willingness to buy. The findings also support the intervening role of perceived quality and brand trust. Multi-group analyses reveal that the influence of perceived taste on perceived quality and brand trust is significantly accentuated by the taste award. Additionally, the interplay between brand trust and willingness to buy is higher in the awarded brand. Theoretical contributions and practical implications for brand producers and retailers are discussed based on the research findings. |
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| Keywords: | Perceived taste Perceived quality Brand trust Willingness to buy Taste award Cue-utilization theory Stimulus-organism-response theory |
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