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Socially responsible human resource management and hotel employee organizational citizenship behavior for the environment: A social cognitive perspective
Institution:1. School of Management, Shanghai University, No. 99 Shangda Road, Shanghai 200444, PR China;2. Antai College of Economics and Management, Shanghai Jiaotong University, Shanghai, PR China;1. Department of Tourism, Hospitality and Event Management, University of Florida, FLG 186B, P.O. Box 118208, Gainesville, FL 32611, USA;2. School of Hospitality and Tourism Management, University of Surrey, 33AP02, Guildford GU2 7XH, UK;3. Department of Hospitality and Tourism Management, University of Massachusetts, Amherst, MA, USA;1. Department of Innovation, Technology and Entrepreneurship, College of Business and Economics, United Arab Emirates University, P.O. Box 15551, Al Ain, United Arab Emirates;2. United Arab Emirates University, P.O. Box 15551, Al-Ain, United Arab Emirates;3. Nottingham Business School, Nottingham Trent University, Nottingham, United Kingdom;4. University of Sadat City, Sadat City, Menofia, Egypt;1. School of Tourism, Hainan University, Haikou 570228, China;2. Faculty of Business Administration and Social Sciences, Mohammad Ali Jinnah University, Karachi, Pakistan;3. Department of Management Sciences, IQRA University, Karachi 75300, Pakistan
Abstract:Drawing on the social cognitive theory, this study intends to discuss the concept of socially responsible human resource management (SRHRM) and empirically examine the impact of SRHRM on hospitality employee’s organizational citizenship behavior for the environment (OCBE). By a two-stage survey of 270 responses from one chain hotel group in Shanghai, China, our findings indicated that SRHRM had a positive impact on OCBE; moral reflectiveness fully mediated the relationship between SRHRM and OCBE. Moreover, the effect of SRHRM on moral reflectiveness and the indirect impact of SRHRM on OCBE via moral reflectiveness were stronger with lower rather than higher levels of responsible leadership. These results extend the macro-level factors in influencing hospitality employee’s environmental-behavioral intentions and provide significant insights into why and how SRHRM affects hospitality employee OCBE. Finally, we outline the results, theoretical and empirical significance, and propose future research directions.
Keywords:Socially responsible human resource management  Organizational citizenship behavior for the environment  Moral reflectiveness  Responsible leadership
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