COVID-19 and the future of work in the hospitality industry |
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| Affiliation: | Rosen College of Hospitality Management, University of Central Florida, Orland, FL 3819, USA |
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| Abstract: | 
The COVID-19 pandemic has significantly disrupted the hospitality industry. This research combines different data to examine the US labor market trends during COVID-19. It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. This paper develops two propositions about preparing hospitality workers for the future of work and providing flexible work arrangements. |
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| Keywords: | COVID-19 Workers Job trends Skill training Adaptation Flexible work arrangements |
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