Sustainability awareness,management practices and organisational culture in hotels: Evidence from developing countries |
| |
| Affiliation: | 1. University of Wolverhampton Business School, University of Wolverhampton, United Kingdom;2. Section of Geography, Events, Leisure and Tourism, School of Human and Life Sciences, Canterbury Christ Church University, North Holmes Road, Canterbury, United Kingdom;1. Department of Agricultural, Food and Forest Sciences, Università degli Studi di Palermo, Viale delle Scienze, Building 4, 90128 Palermo, Italy;2. Department of Marketing, University of Nicosia, Seven Stars Tower, 6th Floor, 603a, Cyprus;3. Research Institute for Integrated Management of Coastal Areas, Universitat Politècncia de València, Avda Paraninf, 1, 46730 Gandia, València, Spain;4. Università degli Studi di Palermo, Viale delle Scienze, Building 4, 90128 Palermo, Italy;1. Department of Hospitality Management, Graphic Era Deemed to be University, Dehradun 248002, India;2. Department of Life Sciences, Graphic Era Deemed to be University, Dehradun 248002, India;3. Department of Mechanical Engineering, Graphic Era Deemed to be University, Dehradun 248002, India;1. Department of Economics and Management, University of Trento, Via Inama, 5, 38122, Trento, Italy;2. School of Social Sciences, Doctoral Programme in Local Development and Global Dynamics, University of Trento (I), Trento, Italy;1. Instituto Politécnico Nacional-CIIDIR Unidad Oaxaca, Hornos No. 1003, Col. Noche Buena, Municipio de Santa Cruz Xoxocotlán C.P. 71230, Oaxaca, Mexico;2. Groupe ESC Troyes, Avenue Pierre Brossolette No. 217, Troyes, C.P. 10002, France;3. Université de Technologie de Troyes, ICD-CREIDD UMR 6281, CNRS, 12 rue Marie Curie, BP 2060, 10010 Troyes, France |
| |
| Abstract: | The subject of sustainability and it its management in the hotel context is somewhat volatile with varied evidence in support of different viewpoints. This study, adopting Situated Cognition (SC), explores the role of organisational culture in sustainability practice and awareness among hotel practitioners. The findings from this study reveal that management practice of sustainability has strong relationship with both organisational culture and employees’ sustainability awareness. However, organisational culture only mediates the relationship between sustainability awareness and management on country to country basis. The study recommends that owner-managers need to realise the importance of building up a robust organisational culture particularly in support of their sustainability management and empowerment of their staff. |
| |
| Keywords: | Sustainability CSR Hotel industry Management practices Organisational culture Developing countries |
| 本文献已被 ScienceDirect 等数据库收录！ |
|
