The impact of living a calling on job outcomes |
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| Affiliation: | 1. Howard Feiertag Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Polytechnic Institute and State University, 295 West Campus Drive, Blacksburg, VA, 24061, United States;2. Chaplin School of Hospitality & Tourism Management, Florida International University, 3000 Northeast 151st Street, North Miami, FL, 33181, United States;3. University of Nevada, Las Vegas William F. Harrah College of Hotel Administration, 4505 S. Maryland Parkway, Las Vegas, NV, 89119, United States;1. School of Business and Tourism Management, Yunnan University, Kunming, 650091, China;2. Tourism and Social Administration College, Nanjing Xiaozhuang University, Nanjing, 211171, China;3. School of Hospitality Business Management, Carson College of Business, Washington State University, Pullman, WA 99164-4742, USA;4. Department of Apparel, Events, and Hospitality Management, College of Human Sciences, Iowa State University, Ames, IA 50011-1078, USA;5. School of Hospitality Business Management, Carson College of Business, Washington State University, Vancouver, WA 98686, USA;1. School of Tourism Management, Sun Yat-sen University, Guangzhou 510275, China;2. School of Business, Guizhou University of Finance and Economics, Guiyang 550025, China;3. School of Hotel, Restaurant and Tourism Management, College of Hospitality, Retail and Sport Management, University of South Carolina, Columbia, SC, 29208, USA;1. Villanova School of Business, Villanova University, 800 E. Lancaster Ave., Villanova, PA 19085, USA;2. Montpellier Business School, Avenue des Moulins 34080, Montpellier, France;3. Department of Economics, Lancaster University Management School, Lancaster LA1 4YX, United Kingdom;4. Hadelman Family Research Fellow, Isenberg School of Management, University of Massachusetts-Amherst, USA;1. Department of Psychology, Henan University, China;2. School of Hospitality and Tourism, Auckland University of Technology, New Zealand;3. Hospitality and Tourism Institute, Duy Tan University, Viet Nam;4. Faculty of Social Sciences and Humanities, Duy Tan University, Viet Nam |
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| Abstract: | This study examined the relationship between living a calling, perceived insider status, psychological empowerment, and psychological well-being among hospitality employees. Additionally, this study explored the moderating role of organizational hierarchy (i.e., line-level employees, managers, directors). Results demonstrated that living a calling and perceived insider status were important for all employees but most meaningful for line-level employees, while the influence of living a calling on psychological empowerment was most important for managers or at the director level and above. The findings contribute to the callings and psychological well-being research by explaining how meaning through work impacts and is influenced by perceptions of informal and formal roles. Additionally, the study extends the understanding of these relationships through role theory. Managerial implications for promoting positive organizational outcomes are presented. |
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| Keywords: | Meaningfulness Empowerment Insider status Positive job outcomes Well-being Organizational hierarchy |
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