| 不同所有制饭店总经理能力特征的比较研究——以湖南、广东省中高档星级饭店为例 |
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| 引用本文： | 杨云.不同所有制饭店总经理能力特征的比较研究——以湖南、广东省中高档星级饭店为例[J].桂林旅游高等专科学校学报,2008,19(2):259-262,287. |
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| 作者姓名： | 杨云 |
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| 作者单位： | 中山大学旅游学院,广东,广州,510275;中山大学旅游发展与规划研究中心,广东,广州,510275 |
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| 摘 要： | 总经理能力特征对企业绩效起着重大影响。通过对湖南、广东两省的114家中高档星级饭店总经理能力特征的问卷调查和深入访谈来比较不同所有制总经理能力特征的异同。研究表明，不同所有制饭店总经理能力特征存在着一定差异。外管饭店总经理的学历明显高于国有饭店和民营饭店；外管饭店总经理的行业任期普遍较长，对饭店行业更熟悉；不同所有制饭店总经理都具备较强的组织能力和沟通能力，差异不显著。最后，给出了一些建议和思考。
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| 关 键 词： | 总经理能力特征 所有制类型 星级饭店 |
| 文章编号： | 1008-6080(2008)02-0259-04 |
| 修稿时间： | 2007年10月22 |
Comparative Study of Capabilities of General Manager with Different Ownership Hotels: an Empirical Analysis of Three-star and Higher Hotels in Hunan Province and Guangdong Province |
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| YANG Yun.Comparative Study of Capabilities of General Manager with Different Ownership Hotels: an Empirical Analysis of Three-star and Higher Hotels in Hunan Province and Guangdong Province[J].Journal of Guilin Institute of Tourism,2008,19(2):259-262,287. |
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| Authors: | YANG Yun |
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| Institution: | YANG Yun(1. School of Tourism Management, Sun Yat-Sen University, Guangzhou 510275,China;2. Center for Tourism Planning ＆ Research, Sun Yat-Sen University, Guangzhou 510275, China) |
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| Abstract: | The general manager takes effect to enterprise performance. This paper investigates 114 star hotels in Hunan Province and Guangdong Province in China and compares general manager＇s capability with different ownership. There is distinct difference of general manager＇s capability among hotels with different ownership. The education level of general manager in foreign ownership is higher than that of general manager in nation ownership and individual ownership. The industry tenure of general manager in foreign ownership is longer than that of general manager in nation ownership and individual ownership. Some suggestions are given in the end. |
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| Keywords: | general manager＇s capability ownership star hotels |
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