Institution: | 1. Institute of Technology Management, National Tsing Hua University, Taiwan;2. Institute of Service Science, National Tsing Hua University, Taiwan;1. Faculdade de Tecnologia de Sorocaba, Centro Estadual de Educação Tecnológica Paula Souza (CEETPS), Av. Eng. Carlos Reinaldo Mendes, 2015, Alto da Boa Vista., 18013-280, Sorocaba, São Paulo, Brazil;2. Escola Politécnica da Universidade de São Paulo (EPUSP), Av. Prof. Mello Moraes, 2231, 05508-030 São Paulo, São Paulo, Brazil;1. Department of Engineering and Innovation, Faculty of Mathematics, Computing and Technology, The Open University, Milton Keynes MK7 6AA, UK;2. Department of Environmental Science and Technology, Cranfield University, Bedfordshire MK43 OAL, UK |