| Institution: | 1. Proffitt’s Professor of Marketing, Haslam College of Business, University of Tennessee, United States;2. Jim Moran Professor of Business Administration, College of Business, Florida State University, United States;3. Toyota Chair of Commerce and Electronic Business, Marketing Division, Babson College, Fractional, University of Bath, United States;4. Emeritus Professor of Marketing & James W. McLamore Chair Emeritus, Herbert Business School, University of Miami, Mentor, AIM-Parasuraman Center for Service Excellence, Jagdish Sheth School of Management (JAGSOM), IndiaPro-Chancellor (Academics), Vijaybhoomi University, India |
