加强网络顾客服务实现网上顾客满意

随着网络媒体的快速发展,网络顾客服务的重要性日渐突出。充分发挥网络媒体方便、快捷、互动、跨时空、低成本等优势,了解网络顾客的特点,转变服务观念,构建网络服务平台,为顾客提供更加富有针对性、个性化、高效率的服务,提高顾客满意度,实现顾客忠诚。

Strengthening Network Consumer Service and realizing network Client satisfaction

With quick development of network medium,network c onsumer service gradually become more and more important.We should exert network medium advantages like convenience,rapidness, mutual activity, spanning time a nd space,low cost,and so on, know network client characteristic,change service viewpoint,form network service platform, furthermore,provide proper,personal and efficiency service.