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Towards a typology of business process management professionals: identifying patterns of competences through latent semantic analysis
Authors:Oliver Müller  Theresa Schmiedel  Elena Gorbacheva  Jan vom Brocke
Institution:1. Institute of Information Systems, University of Liechtenstein, Vaduz, Liechtenstein;2. European Research Center for Information Systems, University of Muenster, Muenster, Germany
Abstract:While researchers have analysed the organisational competences that are required for successful Business Process Management (BPM) initiatives, individual BPM competences have not yet been studied in detail. In this study, latent semantic analysis is used to examine a collection of 1507 BPM-related job advertisements in order to develop a typology of BPM professionals. This empirical analysis reveals distinct ideal types and profiles of BPM professionals on several levels of abstraction. A closer look at these ideal types and profiles confirms that BPM is a boundary-spanning field that requires interdisciplinary sets of competence that range from technical competences to business and systems competences. Based on the study’s findings, it is posited that individual and organisational alignment with the identified ideal types and profiles is likely to result in high employability and organisational BPM success.
Keywords:business process management  professionals  competences  knowledge  skills  abilities  latent semantic analysis  typology
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