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Interpersonal Orientation of Spouses and Household Purchase Decisions: The Case of Restaurants
Abstract:Buyer Behaviour does not occur in isolation, but within a larger social context. The family being a social unit, its members are constantly influenced by a number of external agencies, including peers, friends and relatives. This paper investigates how interpersonal orientation of spouses affects their roles, children's and others' roles in five sub-decisions of visiting a fine dining restaurant. Data were collected from young, educated couples of Singapore, who, due to their affluence and spending power are the focus of marketers in the region. Interpersonal Orientation was measured by 'Susceptibility to Interpersonal Influence', as proposed by Bearden, Netemeyer and Teel 1989]. Results showed that interpersonal orientation of spouses is an important determinant of their influence in the decision of visiting a fine dining restaurant. Also, children and 'others' were seen to play negligible roles in the service sub-decisions. Implications for restaurant marketers are discussed.
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