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Concept testing
Authors:William L. Moore
Affiliation:Columbia University, USA
Abstract:This paper is a review of concept testing based on the published literature and a series of personal interviews with leading practitioners. While there is considerable agreement on the usefulness of concept testing, practitioners disagree on the best way to perform them. In addition to highlighting these disagreements, the paper covers general suggestions for improving concept testing.
Keywords:Address correspondence to William L. Moore   Graduate School of Business   Columbia University   New York   NY 10027   USA.
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