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Understanding B2B and the Web: the acceleration of coordination and motivation
Authors:Pierre Berthon  Michael Ewing  Leyland Pitt  Peter Naudé
Institution:a Department of Marketing, Bentley College, 175 Forest Street, Waltham, MA, USA
b Department of Marketing, Monash University, Melbourne, Australia
c Division of Industrial Marketing, Doctoral Program in E-Commerce, Lulea University of Technology, 97 187 Lulea, Sweden
d Department of Management, University of Bath, Bath, BA2 7AY, UK
Abstract:This paper explores business-to-business (B2B) marketing on the Internet, and how the confluence of the two may transform the B2B landscape. Specifically, it discusses the notion of linkage value to demonstrate why the B2B phenomenon on the Internet is so significant. It then considers the mechanisms and enablers that have made the Web such an important B2B marketing channel. It also explores how the Web can reduce transaction costs, thereby facilitating more efficient exchanges and markets. The concepts of links and nodes are then introduced and the processes of disintermediation, reintermediation, disaggregation and reaggregation are explored. Finally, Web B2B configurations are considered by way of a model that describes four archetypal configurations, and the factors that are antecedent to these modes and how the Web may influence them.
Keywords:B2B  Internet  Links  Nodes  Disintermediation  Reintermediation  Disaggregation  Reaggregation  Modes
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