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Justice and organizational citizenship behavior: What is the relationship?
Authors:Judith W Tansky
Institution:(1) College of Business, Department of Management, James Madison University, 22807 Harrisonburg, Virginia
Abstract:This study investigates the relationship between perceptions of overall fairness, organizational citizenship behavior, employee attitudes, and the quality of the supervisory/subordinate relationship based on the justice and organizational citizenship literature. Results show that employees do form perceptions of overall fairness and that these perceptions influence job satisfaction and organizational commitment. Relationships are found between altruism and perceptions of overall fairness, job satisfaction and categories of organizational citizenship behavior, and the quality of the supervisory-subordinate relationship and perception of overall fairness and organizational citizenship behavior. Practical implications and issues for future research are discussed.
Keywords:organizational citizenship behavior  justice  perceptions of overall fairness  job satisfaction  organizational commitment
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