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Network,knowledge and relationship impacts on innovation in tourism destinations
Institution:1. School of Hospitality Business Management, Carson College of Business, Washington State University, 14204 NE Salmon Creek Avenue, Vancouver, WA 98686, USA;2. Department of Strategic Management, Fox School of Business, Temple University, 1801 Liacouras Walk, Philadelphia, PA 19122, USA
Abstract:We combine network structure and firm-level relationship measures to explore the association between innovative behavior, firm position within the network of a destination, and the knowledge and relational trust characteristics of a firm's innovation-oriented relationships. We find current collaboration, shared knowledge and trust are associated with innovative behavior with partner firms, but that betweenness centrality indicates which partners are the most prominent innovators in a population. That is, relationship-level characteristics facilitate innovation partnerships, but network structure characteristics identify the most successful innovative partners. To theory, our findings contribute to efforts in the tourism, innovation and network literature to evaluate the differential effects of knowledge stocks and flows on innovation. For practice, our results suggest that promoters of innovation within a destination should leverage brokerage positions to improve the in-flow of ideas while encouraging the firms that share knowledge and trust to collaborate to apply those ideas.
Keywords:Destination management  Innovation  Network structure  Knowledge  Relational trust
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