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Determinants of online shopping: Examination of an early-stage online market
Authors:Yehoshua Liebermann  Shmuel Stashevsky
Institution:1. Netanya Academic College;2. Bar-Ilan University
Abstract:A conceptual framework intended to predict the number of online purchases made by Internet users in an early stage market is presented and examined using data collected in Israel. Those more likely to report buying online saw low costs and substantial benefits associated with e-shopping. They were experienced Internet users who valued online information searching. They were also more likely to shop over the phone, but did not especially like to go shopping. Finally, they tended to be the primary purchaser in the household. Our framework enhances understanding of the factors affecting consumers' online shopping behaviour, aides in profiling typical electronic shoppers, and may help practitioners develop more personalized marketing programs to increase e-commerce sales. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.
Keywords:JEL Classification: M31  M15  online shopping  e-commerce  e-service  Internet  consumer behaviour  early-stage markets  perceived costs  perceived benefits  cybercommerce  achats électroniques  commerce électronique  service électronique  Internet  comportement du consommateur  première phase des marchés  coûts perçus  bénéfices perçus
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