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A methodological approach to the marketing process in the biotechnology-based companies
Authors:Carla Costa [Author Vitae]  Margarida Fontes [Author Vitae]Author Vitae]
Affiliation:Department of Mechanical Engineering, Center for Innovation, Technology and Policy Research, IST—Instituto Superior Técnico, IN+, Av. Rovisco Pais, 1049-001 Lisbon, Portugal
Abstract:The article addresses the commercialization activities of biotechnology-based companies in a European context and discusses whether these companies are able to gain adequate market perceptions and set adequate marketing processes, taking into account three analytical steps: strategic marketing definition, marketing implementation, and evolution of strategy and implementation. A methodological approach was developed, considering the specific nature of the technology and the companies. The case of Portuguese companies was used to test this methodology.The findings support the hypothesis that marketing issues constitute a problem for these companies, since most of them had serious difficulties in going through the marketing process. Marketing deficiencies were largely connected to the access to human resources with relevant management and marketing capabilities and were particularly felt by companies introducing discontinuous innovations.The research confirms that this methodology is useful in the assessment of the marketing management process in biotechnology-based companies.
Keywords:Biotechnology-based companies   Marketing of innovation   Marketing of technology
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