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Heritage tourism: A question of age
Authors:Tammie J. Kaufman  Pamela A. Weaver
Affiliation:1. Rosen College of Hospitality Management , University of Central Florida , USA;2. Department of Hospitality and Tourism Management , Virginia Polytechnic Institute and State University , USA
Abstract:This research analyzes the demographic characteristics and motivations of the senior and non-senior market segments in selecting a heritage site. By studying how these two groups of individuals select heritage sites, planners will be better able to comprehend what these individuals expect from their visit. A survey consisting of a historic preservationist scale, benefits sought scale, services sought scale, historic site preference scale, and demographic information was mailed to a systematic random sample of 700 travelers requesting tourism information about Virginia. The findings show that many similarities exist between the senior and non-senior market. However, the senior market is more likely to visit a historic site that is less convenient to reach, has fewer facilities, and is more authentic and less developed; while the non-seniors are motivated more by opportunity to escape work overloads.
Keywords:heritage  senior benefits  services preference
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