Developing a Tourism Destination Monitoring System: A Case of the Hawaii Tourism Dashboard |
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Authors: | Sun-Young Park Walter Jamieson |
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Institution: | 1. School of Travel Industry Management, University of Hawaii at Manoa , Hawaiiparksy@hawaii.edu;3. School of Travel Industry Management, University of Hawaii at Manoa , Hawaii |
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Abstract: | To develop and manage a tourism destination sustainably, it is important for all stakeholders to understand the interrelated tourism dimensions and activities within a destination. One way of determining the conditions of a destination's “health” is to establish a process by which existing data on various aspects of a destination can be assessed. For this purpose, this paper presents the development processes of the Hawaii Tourism Dashboard (HTD), an online information clearinghouse for multiple stakeholders and a diagnostic tool to monitor the conditions of Hawaii's tourism. As a joint effort between the industry and academia, it is hoped that the HTD can play an important role in increasing public awareness about tourism's multifaceted characteristics and in assisting decision-making and policy development by the government and the industry. |
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Keywords: | tourism impacts indicators collaboration Delphi method destination-monitoring system tourism stakeholders |
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