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领先顾客知识管理对产品不连续创新绩效的影响
引用本文:肖阳,刘彦. 领先顾客知识管理对产品不连续创新绩效的影响[J]. 技术经济, 2012, 31(6): 9-15
作者姓名:肖阳  刘彦
作者单位:福州大学管理学院,福州,350002
基金项目:国家自然科学基金项目“不完全市场中相关性风险和最优组合选择研究”,教育部人文社会科学基金一般项目“消费特权对品牌关系影响的情感机制研究:嫉妒、后悔与不公平的视角”
摘    要:基于技术采用生命周期的视角,构建了领先顾客知识管理对企业产品不连续创新绩效影响模型,研究了战略柔性在两者间影响关系中的中介作用。利用问卷调查数据实证检验了领先顾客知识管理、产品不连续创新以及战略柔性三者之间的关系。得出如下结论:领先顾客知识管理对产品不连续创新绩效存在正向影响;战略柔性在领先顾客知识管理对产品不连续创新绩效影响中起中介作用。

关 键 词:领先顾客  顾客知识管理  战略柔性  产品创新

Impact of Leading Customer Knowledge Management on Performance of Discontinuous Production Innovation
Xiao Yang,Liu Yan. Impact of Leading Customer Knowledge Management on Performance of Discontinuous Production Innovation[J]. Technology Economics, 2012, 31(6): 9-15
Authors:Xiao Yang  Liu Yan
Affiliation:(School of Management,Fuzhou University,Fuzhou 350002,China)
Abstract:From the perspective of technological life-cycle,this paper constructs the model on the impact of leading customer knowledge management on the performance of discontinuous production innovation,and studies the intermediary effect of strategic flexibility in these impact.Using the data from the questionnaire,it empirically examines the relationship among leading customer knowledge management,the performance of discontinuous production innovation and strategic flexibility.The conclusions are as follows:leading customer knowledge management has positive influences on the performance of discontinuous production innovation;strategic flexibility plays an intermediary effect in the relationship between leading customer knowledge management and the performance of discontinuous production innovation.
Keywords:leading customer  customer knowledge management  strategic flexibility  production innovation
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