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Why some firms adopt telecommuting while others do not: A contingency perspective
Authors:Margarita Mayo  Juan‐Carlos Pastor  Luis Gomez‐Mejia  Cristina Cruz
Affiliation:1. State University of New York;2. Richard Ivey School of Business;3. Mays Business School, Texas;4. Instituto de Empresa Business School
Abstract:Using a contingency perspective and data from 122 CEOs of Spanish firms, this paper examines what makes a firm likely to adopt telecommuting. We hypothesized that employer adoption of telecommuting would depend on organizational constraints (age and size of the firm), the international composition of the workforce, and the top executives' leadership style. In turn, we argue that firms adopting telecommuting would emphasize outcome‐based control systems. Our empirical evidence showed that telecommuting correlated with small organizational size, a high proportion of international employees, and variable compensation. A contingent reward leadership style at the top moderated the effects of firm age and internationalization on the adoption of telecommuting. © 2009 Wiley Periodicals, Inc.
Keywords:telecommuting  contingency theory  contingent‐reward leadership  work‐family balance
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