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EFFECTIVE PERFORMANCE MANAGEMENT
Authors:Srikanth Srinivas
Affiliation:1. River Logic, Inc.;2. (MBA IIM Indian Institute of Management) has a BS in engineering from the Indian Institute of management. He is passionate about improving organizational performance and productivity and has over 20 years of experience in effective performance management. He has helped clients globally—in Australia, Canada, China, India, Korea, Mexico, Singapore, Taiwan and the United States. He is an avid writer & speaker, and has presented at forums such as APICS & SCC. He is the Director of Consulting Services at River Logic.
Abstract:The synergistic effect of holistically addressing all of the variables highlighted by this article will result in organizations consistently reaching their intended destination. Skipping steps creates the illusion of speed, but rarely results in progress. While effective performance management is incredibly difficult, it is also critical to an organization's survival and prosperity. Systematically addressing these critical success factors will ensure consistency and success:
  • 1 The starting point—A clear, objective understanding of current reality, as it is .
  • 2 The destination—A clear point of view on where you want the organization to be, taking the current realities into account.
  • 3 The path—A growth plan that will take you from the current reality to the intended destination.
  • 4 Variation—A culture and system that expects variation, distinguishes between noise and signal, ignores the noise, and acts on the signals.
  • 5 Agile Course Correction—A strong foundation that increases the number of course correction opportunities dramatically.
  • 6 Alignment—Ensuring that everyone works towards the same destination.
The article uses a flight analogy to explain each of these critical variables.
Keywords:Agile business  Balanced scorecard  Business strategy  Control systems  Execution  Performance management  Performance measurement
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