Analysis of career competency of food and beverage managers in international tourist hotels in Taiwan |
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Authors: | Yao-Fen WangChen-Tsang Tsai |
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Institution: | Department of Food and Beverage Services, Tainan University of Technology, Tainan, Taiwan |
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Abstract: | The purpose of this study is to establish indicators of career competencies of food and beverage managers in international tourist hotels in Taiwan. Panel discussions and the Delphi technique were adopted. Two panel discussions were conducted with a total of 11 industry experts and seven academic experts. The framework of career competencies was established based on these experts’ opinions. Delphi questionnaires were sent to 23 experts 13 in the hospitality industry and ten academic experts to collect data. By using such questionnaire twice, the 23 panelists reached a stable consensus. The results indicate career competencies include two categories: (1) career planning and development, and (2) core employability. The data demonstrated that the core employability competency was slightly more important for an individual's career development than the career development and planning competency. |
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Keywords: | Competency Career development Food and beverage managers Delphi technique Taiwan |
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