Overall justice,work group identification and work outcomes: Test of moderated mediation process |
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| Authors: | Charmi Patel Pawan Budhwar Arup Varma |
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| Affiliation: | 1. BI Norwegian Business School, Department of Leadership and Organizational Behaviour, 0442 Oslo, Norway;2. BI Norwegian Business School, Department of Communication and Culture, Nydalsveien 37 0484 Oslo, Norway;1. Seoul National University, College of Business Administration, Gwanakno 1, Gwanak-gu, Seoul 151-916, Republic of Korea;2. Division of Business Administration, College of Business and Economics, West Virginia University, Morgantown, WV 26506-6025, USA;1. Nicholls State University, P. O. Box 2015, Thibodaux, LA 70310, USA;2. Department of Educational Psychology, University of Nebraska, 248 Teachers College Hall, Lincoln, NE 68588-0345, USA;3. Psychology Department, Auburn University, Auburn, AL 36849, USA;4. Research, Innovation, and Product Development, Center for Creative Leadership, One Leadership Place, Greensboro, NC 27410, USA;5. Development Dimensions International, 20750 Civic Center Drive, Suite 350, Southfield, MI 48076, USA |
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| Abstract: | This study examined an integrated model of the antecedents and outcomes of organisational and overall justice using a sample of Indian Call Centre employees (n = 458). Results of structural equation modelling (SEM) revealed that the four organisational justice dimensions relate to overall justice. Further, work group identification mediated the influence of overall justice on counterproductive work behaviors, such as presenteeism and social loafing, while conscientiousness was a significant moderator between work group identification and presenteeism and social loafing. Theoretical and practical implications are discussed. |
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